Customer problem During high surge periods, passengers with time flexibility keep checking if fares have dropped in the app manually. This observed…
October 01, 2019Hypothesis Giving insight to drivers through transparency is a first step to gaining trust and behavior change. Result Increased percentage increment…
April 10, 2019Hypothesis By nudging riders with time flexibility to plan their trips, we can help some segments to riders to afford their rides at a better price…
October 01, 2018